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FRAUD ALERT

 

Fraudulent NCUA Email

Recently, there have been multiple fraudulent e-mails directed to the general public and credit union members that appear to be from NCUA. False e-mails ask recipients to click or copy and paste a link. If the recipient proceeds, the link directs them to a false website to verify or re-submit confidential information such as account and credit card numbers, Social Security number, password, and personal identification number, or to complete a member satisfaction survey and receive $90.

 

A Heartland Credit Union member received the following fraudulent email:

 

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From:                     National Credit Union Administration (NCUA) [service@ncua.gov]

Sent:                      Thursday, May 22, 2008 10:12 AM

Subject:                 NCUA: $90 to your account - Just for your time!

 

Importance:         High

 

 

Congratulations!

 

 

Dear Customer,

 

You’ve been selected to take part in our quick and easy 9 questions survey In return we will credit $90.00 to your account – Just for your time!

 

Please spare two minutes of your time and take part in our online survey so we can improve our services.  Don’t miss this chance to change something.

 

To access the form please copy/paste the link below in your browser (or click the link) :

 

[LINK DELETED FOR YOUR PROTECTION]

 

The National Credit Union Administration (NCUA) is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF) a federal fund backed by the full faith and credit of the United States government.

 

® Copyright ® 2008 National Credit Union Administration (NCUA).

 

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NCUA does not ask for personal information.

Anyone who receives a supposed e-mail from NCUA that asks for account information should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.

 

If you inadvertently respond and provide confidential account information, please notify your credit union immediately. You should change affected accounts and PINs, and take any additional action recommended by your credit union to protect your account.

 

If you feel that you have received a fraudulent NCUA phishing e-mail, please forward the entire e-mail message to Phishing@ncua.gov.

 

Additionally, you can file formal complaints concerning any suspected fraudulent e-mail with the Internet Crime Complaint Center (IC3) at www.ic3.gov. The IC3 is a partnership between the Federal Bureau of Investigation, the National White Collar Crime Center, and the Bureau of Justice Assistance.

 

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