Protect your Visa Credit Card when shopping
online
 Verified by Visa protects
your Visa card with a personal password, so only you can use your Visa card
online. All you have to do is register with Verified by Visa today.
Then, every time you enter your Visa card number to make a purchase at a
participating online store, you'll be asked to supply your password before your
transaction can be completed. That way, only you can use your Visa card for Internet purchases. Registration is quick, easy, and
FREE! Click
here to register your Visa Card now.
The Verified by Visa program provides security against unauthorized use of
your HCU Visa Credit Card. Best of all, there is absolutely no added cost for either
kind of protection!
Once you're registered, here's how the program works:
-
When ordering online, you'll start the purchase process by entering your
Heartland Visa Credit Card number. -
You'll be asked to supply your secret Verified by Visa password. -
Submit your password and your transaction is complete, quickly and safely.
Welcome to a safer online shopping experience with Visa and Heartland Credit
Union!
*Verified by Visa requires Microsoft Internet Explorer 4.01 and above,
Netscape Navigator 4.08 and above,
or AOL 5x and above.
Can't
Find Your Card?
Call 1-800-449-7728 to report a lost or stolen Visa Credit Card.
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Frequently Asked Questions
Q.
Will I need to apply for a new Visa card to use Verified by Visa?
A: No. Verified by Visa is designed to protect the Visa card(s)
you already have. Please note: your card number is fully encrypted
for your protection when you submit it to check eligibility.
Q. We have two Heartland Visa credit cards on one account. How
does Verified by Visa work for us?
A: Each of you will register separately and create your own
password. Please note that if one cardholder's registers, then the
other should too.
Q: Can I register multiple Visa cards?
A: Yes, you may register all your Heartland Visa Credit Cards.
Q. What is a Personal Authentification Message?
A: When you pay online, this message will always appear before you
enter your password. This way you know you're using the actual
Verified by Visa service. (Tip: Use this as a brief reminder of
your password. For example, "moms birthday" could be
your authentification message.)
Q: What if I forget my password?
A: If you forget your password, you can view your password hint by
clicking "Forgot your password" on the Verified by Visa
password window. If you still do not remember your password you
will need to contact customer service toll-free at 1-888-918-7490.
You'll be provided a temporary password that you can use to log in
and create a new password.
Q: Once I sign up for Verified by Visa, will I enter my
password wherever I shop?
A: You'll enter your Verified by Visa password only in online
stores that are participating in Verified by Visa. To see a list
of participating stores, visit Shop with
Verified by Visa.
Q: What should I do if I suspect that someone has my password
or has used it to make a fraudulent purchase?
A: If you ever suspect that a fraudulent purchase has been made
with your Visa Credit card, contact the credit union immediately.
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Protect your Visa Check Card too!
You can use the Verified
by Visa program to protect your Heartland Visa Check Card! Click
here to register your check card for the VbV program.
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